Terms of Service

Last updated: 23 September 2026

These terms govern your use of the Tendor apps ("the Apps") provided by datadir s. r. o. ("Datadir", "we", "us"). By installing or using an App you agree to them. If you don't agree, don't install the Apps.

1. The service

Each App adds a specific, focused capability to your Shopify store. Every change an App makes to your store is applied as a reversible, audited change set — you can see what it did and roll it back.

2. Your account and responsibilities

• You must have a Shopify store in good standing and authority to install apps on it.
• You're responsible for your store's content, configuration, and for how you use the Apps within Shopify's and payment providers' rules and applicable law.
• You'll keep your contact details current so we can reach you about the service.

3. Plans, billing and trials

Each App offers a free tier and a paid plan billed through Shopify's billing, in the currency shown on that App's pricing page, on a recurring basis until cancelled. Charges are handled and enforced by Shopify. Uninstalling an App cancels its subscription going forward; Shopify's proration and refund rules apply.

4. Acceptable use

Don't misuse the Apps: no attempting to breach security or tenant isolation, no reverse-engineering except as the law permits, no using an App to send unlawful or unsolicited messages, and no reselling the service without our agreement.

5. Data

Our handling of personal data is described in the Privacy Policy and, for store and customer data we process on your behalf, the Data Processing Agreement, which forms part of these terms.

6. Intellectual property

We and our licensors own the Apps, the Tendor brand, and all related materials. You keep ownership of your store and data. We grant you a non-exclusive, non-transferable right to use the Apps while your subscription is active.

7. Warranties and disclaimer

We work hard to make the Apps reliable, reversible, and safe. Except where the law says otherwise, the Apps are provided "as is" without warranties of any kind, and we don't warrant that they will be uninterrupted or error-free.

8. Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential loss, and our total liability for any claim is limited to the fees you paid for the affected App in the 12 months before the claim. Nothing limits liability that cannot be limited by law.

9. Suspension and termination

You may stop using an App at any time by uninstalling it. We may suspend or end access for a serious or repeated breach of these terms, or where required by Shopify or the law. On termination, the data provisions of the DPA apply.

10. Changes and governing law

We may update these terms; material changes will be notified by email and posted here with a new date. These terms are governed by the laws of the Slovak Republic, and the courts of the Slovak Republic have exclusive jurisdiction, without affecting your mandatory local consumer rights.

Contact: hello@datadir.co. Company details: Legal notice.